JJantrix AI

Privacy Policy

Last updated: April 24, 2026

1. Introduction

This Privacy Policy describes how Jantrix AI Private Limited(CIN: U62099GJ2026PTC172849), a company incorporated under the Companies Act, 2013 and having its registered office at HN1708/4 Shop GF Elloraco, Mplex Begampura Nawabwadi, Nawabwadi, Surat City, Surat – 395003, Gujarat, India ("Jantrix," "we," "our," or "us") collects, uses, and protects your personal information when you visit this website or use any of our products and services, including our flagship product Quikclik.

By using our website or services you consent to the practices described in this policy.

2. Information We Collect

2.1 Information you provide

  • Account information such as name, email address, phone number, and authentication identifiers (Google, Apple, or email OTP).
  • Content you upload to our products, including images and related metadata, solely for the purpose of delivering the requested service.
  • Billing and payment details, which are processed by our PCI-DSS compliant payment partners (Razorpay for India and the web, and Apple In-App Purchase for iOS).
  • Inquiries submitted through contact forms, email, or phone.

2.2 Information collected automatically

  • Device and diagnostic data such as device type, operating system, IP address, and crash logs.
  • Usage data such as feature interactions and request timestamps, used to improve reliability and performance.
  • Cookies and similar technologies on this website for essential session functionality.

3. How We Use Your Information

  • To provide, operate, and maintain our services.
  • To authenticate users and secure accounts.
  • To process payments, deliver purchased credits, and issue invoices.
  • To generate AI outputs you request (images, videos, upscales) by sending the necessary inputs to our AI providers.
  • To respond to support, grievance, and legal requests.
  • To improve product quality, detect abuse, and prevent fraud.

4. Third-Party Service Providers

We rely on carefully selected third-party providers to operate our services. These providers process data only on our instructions and under confidentiality obligations:

  • Cloud Infrastructure: certified cloud service providers for compute, storage, and database.
  • Processing Providers: third-party image and video processing APIs, selected for reliability, privacy posture, and regional availability.
  • Payments: Razorpay (India and web) and Apple IAP (iOS).
  • Authentication: Google Sign-In, Apple Sign-In, and Firebase.
  • Email & Notifications: Resend (transactional email) and Firebase Cloud Messaging (push notifications).

5. Data Retention and Deletion

We retain your personal data only for as long as necessary to provide our services and meet legal obligations. Generated media in our storage buckets is auto-deleted after a configurable retention period. You may request deletion of your account and associated personal data at any time by contacting us, and we will complete the deletion within 30 days unless retention is required by law.

6. Your Rights

Subject to applicable data-protection law (including the Digital Personal Data Protection Act, 2023), you have the right to access, correct, update, or delete your personal information, to withdraw consent, and to lodge a complaint with the appropriate authority. To exercise any of these rights, please contact us at the details below.

7. Security

We implement industry-standard technical and organizational measures to protect personal data, including encryption in transit, access controls, audit logging, and regular security reviews. However, no method of transmission or storage is completely secure; we cannot guarantee absolute security.

8. Children's Privacy

Our services are not directed to children under the age of 13 (or the applicable minimum age in your jurisdiction). We do not knowingly collect personal information from such children. If you believe a child has provided us with personal information, please contact us so we can delete it.

9. Changes to this Policy

We may update this Privacy Policy from time to time. Material changes will be communicated through our website or directly to registered users. Your continued use of our services after an update constitutes acceptance of the revised policy.

10. Grievance Officer

In accordance with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023, the Grievance Officer details are:

Designation: Grievance Officer, Jantrix AI Private Limited
Email: admin@jantrixai.com
Phone: +91 98118 27463
Address: HN1708/4 Shop GF Elloraco, Mplex Begampura Nawabwadi, Nawabwadi, Surat City, Surat – 395003, Gujarat, India

The Grievance Officer shall address your concerns and resolve grievances within 30 days of receipt.

11. Contact

For any questions about this Privacy Policy, contact us at:

Email: admin@jantrixai.com
Phone: +91 98118 27463